ShipShark
Peakwms

Add phone number on your PeakWMS integration for return labels

If you get the error below when you try to create a return label, it's because a phone number is missing on your online shop integration in Peak. Some freight forwarders require you as a webshop to have a phone number when booking labels.

Go to your webshop integration in Peak under "settings-onboarding/webshop": https://app.peakwms.com/settings-onboarding/webshop

Select your webshop and scroll down to "Shipper Address" and "Return Address" and fill in the missing fields:

If you don't have a phone number, you can enter "00 00 00 00 00 00"