How do I communicate with Shipshark?

The easiest way to reach us is via Slack. You can also call us in case of emergency on 23 67 90 36

However, please note that we focus on picking and packing, so it may take up to 24 hours before we respond to the message. Typically, we all check Slack 2-3 times a day.

The “Internal customer comments” messages in Shopify are not followed up on, so don’t use them to communicate with us.

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